Why Choose Black-Haak?

Black-Haak would like to share ten reasons why you should choose our heating and cooling services for your Fox Valley home or business:

  • We have 100% customer satisfaction. If you are not happy after one year, we will remove the installed product and give you 100% of your money back.
  • We answer our phone during the day and work our schedule around yours.
  • We have emergency numbers for after-hours. We work with a chain of command of who will be sent out, so if one person is unavailable, the next one will fill in.
  • We staff our shop to meet the demands of our workload. We do not overbook our service technicians in case an emergency comes up.
  • We don’t overwork our technicians, so they will be available and at their best for you.
  • We schedule our work properly so you won’t have to wait the entire day for us to show up.
  • We care about safety.
  • We keep in contact with our technicians, so we know when they’ll be available for you.
  • We call you to let you know if we are running late.
  • We will always make time for our loyal customers, especially if all they need is some advice.