Black-Haak held company training meetings last week, Thursday, November 9th, and Friday, November 10th. Our meetings featured Mark Matteson, guest international speaker and author, who spoke to our employees regarding providing excellent customer service in the Plumbing, Heating, and Electrical trades. to our valued clients.
Friday’s meetings emphasized supervisors serving their co-workers to help efficiently achieve company goals.
Through these meetings, Black-Haak strives to provide even better customer satisfaction and goal achievement! It was a great way to keep the focus on what is important in the busiest time of the year and to set up ways to carry that throughout the winter season!